A few months ago, I published a post called Showing Up Imperfect. Based on my experience leading a series of train-the-trainer workshops in Maine, I reflected on the value of humility, vulnerability, and imperfection. To summarize, there’s a big difference between being imperfect and being incompetent. Know your stuff and do your work … [Read more...]
The consultant’s fortune cookie
At a recent community event, I encountered a bowl of fortune cookies. I cracked one open and surprise – it tasted better than expected. Then I read the little slip of paper. You always have the right answers, it said. They just sometimes ask the wrong questions. I started laughing. Is there a series of fortune cookies designed … [Read more...]
Showing up imperfect
A consulting colleague has a successful business facilitating workshops on a variety of topics, serving a variety of clients. She’s supremely well-organized. She designs meticulous agendas, prepares materials days in advance, and rehearses her presentation. As the day of the job approaches, you don't want to mess with her, because … [Read more...]
When the client fires the consultant
Over the past year, I’ve been fired by clients … twice. Yes, it stings. On the other hand, this doesn’t happen often. In a typical year, I work with 40 to 50 organizations, so losing two isn’t a threat to my business. In both cases, I learned (or re-learned) important lessons, which I humbly share with you. Lesson 1: Don’t get … [Read more...]
Hospice care for nonprofits, part 2: The board’s role
Because not every group is designed to last forever, I recently shared a post about end-of-life care for nonprofit organizations. Regardless of your role – staff, volunteer, consultant, or supporter – it’s helpful to understand organizational life cycles. Board members have a unique responsibility for life-and-death decisions. To my … [Read more...]
Hospice care for nonprofits: Diagnosis and treatment
How healthy is your organization? What’s your trajectory? Are you growing, shrinking, or treading water? What’s the energy level among staff and board? Is your mission still relevant and inspiring? More than a decade ago, I participated in volunteer training at our local hospice agency. As the Great Recession rolled through the … [Read more...]
New consultants and trainers: Five even-more tips for success
At least once a month, I’m asked the following question: How do I start my own business as a consultant, a facilitator, a trainer? As the gig economy expands, more of us are moving into self-employment. Perhaps you’re building your own full-time practice. Maybe you want to test the waters and generate a little extra income. These … [Read more...]
Training remotely – a facilitator’s guide
Once upon a time, we all gathered together – physically. Meetings, workshops, and classes required participants to be in the same room at the same time. Those days are over. In addition to the ubiquitous webinars, virtual meetings, Facebook Live events, and online classes, an interesting hybrid has emerged: the trainer or teacher in … [Read more...]
Donor personas – the key to powerful fundraising appeals
Note: This guest post is from April Weppler, an organizational development consultant based in Ontario, Canada – and a graduate of the Training, Facilitation, and Consulting Certificate Program. Thanks April! Are you working on your spring donor appeal? Are you writing your next member renewal letter or “e-blast ask?” Perhaps … [Read more...]
Ask for the gift – then be quiet
Do you need to raise more money? For most nonprofits, the most efficient fundraising strategy involves seeking major gifts from individual donors. Don’t be intimidated by the phrase “major gifts.” As we discussed in a recent post, you decide what “major” means. For grassroots groups, that could be $500 per year or $40 per month. … [Read more...]
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